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Indian offshore-centric IT services firms have created a multi-billion dollar business from nothing in less than three decades. Companies, large and small, have accomplished this by riding the wave of…

Business development executives and inside salespersons crave for direct telephone numbers of contacts in potential buyer organizations so that they can reach them directly to pitch their products and services. However,…

Frequent users of credit cards recognize that there's much more than annual fees and APRs to distinguish one card from another. From their years of usage, they might've realized that their overall…

In a recent "While You Were Out" column in the FORTUNE magazine, Stanley Bing says, "I put up with a lot of things on the job, like working. In return,…

At the neighborhood Bharti / Airtel customer center today, I heard a mobile phone customer complaining to the staff that her bills have shot up drastically after she switched to a…

While other banks in America are fiercely resisting any caps being considered by regulators on their overdraft fees, ING Direct USA proclaims that it doesn't charge any overdraft fee on…

The marketable offerings are created, the email flyers, telescripts and other marketing collateral are ready. It's now time for business development executives to reach out to the target market via…

I'm especially happy with the new Rupee symbol because it is designed by an alma mater, D Udaya Kumar, from IIT Bombay. Hearty congratulations to him! By rotating the symbol…

Long unable to understand why banks are not anywhere as successful in the remittance business as money transfer operators (MTOs) like Western Union and MoneyGram, I found some clues in…

To host the recently-held first GTM360 Foundation Day, we'd visited three 5* and two 4* hotels in Pune to have a look at their banqueting facilities and get their quotes.…