Three Truths About Outcome Based Model
In Output Versus Outcome Model, we described the difference between output-based model and outcome-based model. In this post, we'll look at a few attributes of the outcome-based model. To recap: Output: I…
Pune Metro Card – Third Time’s The Charm
At its inception two years ago, Pune Metro supported the following ticketing options: Human-operated ticket counter Self-service kiosk WhatsApp e-ticket Contactless prepaid card. Since I've a great experience with contactless…
Trump Tariffs: 7 Reasons Consumers Won’t Pay The Price
Economists claim that American consumers will bear the cost of Trump Tariffs. Dealmakers insist that overseas exporters and / or American importers will find ways to avoid passing on the…
Why Does It Take So Long To Be Unsubscribed From Mailing Lists?
(This post is a slightly edited version of my answer to the above Quora question.) In my company, we run many email newsletter campaigns for customers and ourselves. We rarely get…
Dealmakers Trump Economists In Predicting The Impact Of Tariffs
To: editet@timesgroup.com Subject: Alternative to Dollar Trump | Letter to the Editor Dear Editor of Economic Times: This has reference to op-ed entitled Alternative to Dollar Trump by T. K.…
Rising Friction In Banking – Part 1
I once argued that Banks Will Never Catch Up With The Frictionless UX Of Fintechs. Since then, I've seen some improvements in the user experience of banking apps. My go-to…
10 Things They Didn’t Tell You About Trump Tariffs
This blog does not get into politics but tariffs have significant impact on business in general and sales and marketing in particular, hence this exception. Tariffs on imports has been…
Output Versus Outcome Based Model
During the recently concluded NASSCOM Technology & Leadership Forum 2025 conclave held in Mumbai, the OGs of Indian IT industry noted that the time is ripe for the industry to…
Success Story: Using ChatGPT To Migrate From Scraping To API
In my blog post entitled Using ChatGPT As A Data Analysis Assistant, I described a Stock Portfolio Prediction Tracker in which I'd used the Data > From Web feature in…
Three Innovative Features From Hyperlocal Apps To Kill Location Friction
In Why Do Hyperlocal Apps Have So Much Location Friction?, I described many friction hotspots while entering and editing locations in hyperlocal apps like Ola, Rapido, Uber (Rideshare) Pizza Hut,…