Changing Face of DIY Markets
A year ago, I was pleasantly surprised to find that I could 'outsource' ironing of my clothes in London. A few years ago, it was un-imaginable to find someone to provide…
How Can Indian Organized Retail Win Round 2?
Recent news reports have declared that organized retail in India has lost the first round to kirana stores (which are the Indian version of mom-and-pop stores). Reasons for this include…
Balancing Speed-to-Market With Robustness Considerations
For many years now, I’m a highly satisfied user of LIC’s website for making online premium payments for my insurance policies. For those of you who don’t know, LIC or Life Insurance Corporation…