Talk of Many Things

In response to a recent question on LinkedIN, “After an interview do you send an email or do you think a handwritten personal note can be make a difference?”, I’d…

Widely lauded for putting more money in the hands of India's vast rural population, the National Rural Employment Guarantee Act (NREGA) provides guaranteed employment of 100 days per year to the…

I can easily understand Alex Gross's complaint with the Seattle zoo where he takes his son in James Patterson's novel London Bridges since my family and I have faced similar…

In India, it's customary for people to take calls on their mobile phones even when they're busy in meetings or while they're driving - most often only to tell the…

If there's one thing that's different about this recession from the ones before, it's the permanent shift of customers from premium to value brands. In a recent report, McKinsey says that…

Retailers incur a cost for accepting credit cards from their consumers. Known by various names like 'merchant discount' and 'swipe fee', it is usually levied as a percentage of the sale value…

Unlike Hertz, which didn't or couldn't stop Avis a few years ago from making a credible claim to "try harder" because it was the #2 in the car rental business, McDonald's…

I recently inquired with my mobile network operator how I could opt for one of their newly announced per second billing plans - assuming, of course, that I'd find one of…

In Part-1 of this post, we'd seen why you can't do without cold calling if you're in the B2B technology business with relatively large ticket sizes (>$100K per deal) and narrowly defined target…