No PC, No Google
In the early days of the Internet, there was so much hype around what it could do that the common man was almost under the impression that it could do anything…
Save Money By Using Credit Cards!
A few months ago, I'd posted a blog about why credit cards don't necessarily lead to overspending. Now, forget overspending: the recently launched Offermatic promises that you can actually save -…
Will Wal-Mart Succeed With EMV Where It Failed With RFID?
NEWS ITEM Wal-Mart executive calls for US move to Chip and PIN US retailer Wal-Mart is calling on the nation's banks to move to the international EMV standard for securing…
Private Sector And Government Can Learn IT From Each Other
This one has been a long time coming. Most private sector banking, insurance and other applications purporting to be online give up their online nature quickly and degenerate into "click…
Changes In Tirumala-Tirupati
I recently visited Tirumala and Tirupati after four years, on a pilgrimage to the famous Balaji Temple. I noticed several changes from my last visit. Most - though not all…
FiServ ZashPay Should Gain Rapid Consumer Acceptance
US vendor Fiserv is previewing a new person-to-person payments product called ZashPay that lets users send money directly from their bank accounts to anyone they know using only an e-mail address…
“GlobalExtreming” – Not Global Warming – Is The Real Problem
Pune in India has become a lot warmer over the years. As recently as seven years ago when I moved in here, it used to be really hot only for 2-3…
Call Centers Can Cut Costs And Still Enhance Customer Experience
Websites of banks, telcos and other service providers make available a lot of generic information (e.g. interest rates) to their customers without asking them to log on. However, when the same…
Build – And Give It Away Free – But They Might Still Not Come
When a customer recently told me that he'd tried to leave a voicemail message for me but got a message saying my voicemail box was full, I was surprised. Like I've written in…
GTM360 Turns One
GTM360 turns one. A year ago, I founded GTM360 Marketing Solutions with the mission to enable high-tech companies derive incremental value from their existing ideas, products and capabilities. In the year that's…