Omnichannel Fiasco #1: Standard Chartered Credit Card
I recently went through two omnichannel experiences, one that started well but went downhill thereafter, and another that was a disaster right from the beginning. Before I deep dive into…
Three Reasons Why Conventional Résumés Are Thriving Despite LinkedIn
I’ve been asked many times why, in this day and age of LinkedIn, I insist on job applicants sending me conventional résumés in DOC or PDF formats. Well, that’s not…
When Does Analytics End And Hair Splitting Start?
Advances in Big Data, Internet of Things and other technologies are contributing to an ever-increasing deluge of information in today's digital world. Not surprisingly, analytics has once again become a…
Coin Solves A Pain. But Is It A 100 Dollar Pain?
In Mobile Wallets Should Fix What’s Broken – And It Ain’t Payments, I'd highlighted why paying with plastic cards comes naturally to most people and why mobile wallets are not offering…
If Doctors Can Google, Why Can’t Patients?
In this article, many leading doctors complain that by resorting to Google for diagnosing themselves, patients are eroding the traditional doctor-patient trust. In this article (click here to read it online or…
Google Search – Upheaval Does Not Equal Abuse
Every update to Google's search algorithm - Penguin and Panda to name the latest two - is accompanied by major upheavals in the rankings of websites on the Google Search…
Don’t Fall For The ‘Invisible Versus Unseen Ads’ Charade
The author of the Digiday article titled Don’t Fall For The ‘Invisible Ads’ Charade concedes that digital ads are sometimes invisible. Despite that, he urges marketers to spend more money on…
FAASO’s Wins “QR360 Code Of The Week” Award
FAASO's is the winner of "QR360 Code Of The Week", the award series we kicked off with Precious Platinum last month. The winning QR code appears on the upper right…
Three More Ways How Tech Can Help Banks Accelerate Legacy Transformation
In How Tech Can Help Banks Accelerate Legacy Transformation, I'd described three issues with open systems that hold banks back from migrating their legacy applications to open systems. Here are…
Eight First Impressions Of Starbucks India
Starbucks marked its entry into India by opening a few stores in Delhi, Mumbai and Pune over the last few months. I visited one of these stores recently. Here are…