Customer Experience ? Customer’s Experience

2 November 2022
Customer Experience (CX) is the customer's takeaway of their experience with the supplier's company, product, process and employees. Click here to see the detailed definition of CX from Gartner. Customer's…

Role Of Business Analyst In Payments

5 October 2022
This blog post is a slightly edited version of my answer to the following Quora question: What is the role of a business analyst in the payments domain? I assume…

Teardown Of Web3 Tokenonomics

1 September 2022
“A basic premise of Web3 is that every product is simultaneously an investment opportunity” - Matt Levine The previous post entitled How Tokenonmics Has Revolutionized Web3 Software was about the…