Who Will Bell The ‘QR Code Reader’ Cat?
In the three months since we'd written about QR codes, their usage by advertisers has seen strong traction. J P Morgan Chase's ad in the FORTUNE magazine and Bosch's billboard…
MSEB Tops Online Bill Payment Consumer Experience
In the past, I've blogged about the friction involved in many Electronic Bill Presentment & Payment (EBPP) systems operated by banks in India and the UK. My recent experiences with…
Why Innovate?
There's no shortage of blogs, articles and books written by pundits offering advice to executives on how to nurture innovation within their companies. Take, for example, this recent post on Finextra.…
Do American Retailers Want To Have Their Cake And Eat It Too?
A few weeks ago, when I read that ISIS was ditching Discover and deciding to tie up with Visa and MasterCard, something didn't quite add up. After all, it was…
Creating The “Network Glue”
After trying and failing to locate a trusted plumber, electrician and handyman via yellow pages and other directory services, I recently came across GigPark. Its promise to leverage my social…
UX Is Lot More Than Eye Candy
Although the website has a contemporary look-and-feel, I got a bit perplexed when I saw a page (http://www.bankwest.com.au/forms) full of forms to be downloaded and snail-mailed to the given address.…
Is It Adios To PayPal From India?
From the time they restarted in India last year after being shut down for export payments for a couple of months, it appears that PayPal needs to follow tighter KYC…
How Many More PFMs Do We Need?
To paraphrase a Bob Dylan classic, "How many WeSabes and Kublaxes must shut down before PFMs call it a day?" Looks like I'm not the only one who is intrigued…
Shift From Credit To Debit & Prepaid Cards
The past year has been awash with news and analyst reports about how American consumers are forsaking credit cards and increasingly using debit and prepaid cards. Given that credit cards…
What If Google Only Displayed Ads?
Readers might have noticed a spate of recent articles (click here and here) complaining about the deteriorating quality of Google search results. According to a recent expose in the New…