Hair Splitting In Finance

Between Eight WYSINWYG Terms In Finance - Part 1 and Eight WYSINWYG Terms In Finance - Part 2, we covered eight terms in finance that should not be taken literally…

Customer Experience ? Customer’s Experience

Customer Experience (CX) is the customer's takeaway of their experience with the supplier's company, product, process and employees. Click here to see the detailed definition of CX from Gartner. Customer's…

Role Of Business Analyst In Payments

This blog post is a slightly edited version of my answer to the following Quora question: What is the role of a business analyst in the payments domain? I assume…