Question: Why do SBI employees still behave like the 90s?
Answer: Frankly it is the customers who still behave like the 1990s…
My Comment:
I’m amazed that you say private bank when you actually mean private sector bank. As a banker / ex-banker, you of all people should know the difference between private bank and private sector bank.
https://twitter.com/s_ketharaman/status/1314226673592786946
Anyway, it’s no skin off my back if you want to demonstrate your ignorance of basic principles of banking business in public.
So let me move on to other matters:
I have savings accounts in SBI and a private sector bank. I have a passbook from both banks. So, your contention that private sector banks have forgotten passbooks is total BS.
I’ve been using Internet http://premier-pharmacy.com/product/levitra/ Banking for almost 20 years. But I still ensure to get my passbook updated at a branch. I’ll tell you why: I once got an income tax inquiry asking me to submit statement of accounts related to an angel investment I’d made many years before. I logged into my SBI NetBanking. Lo and behold, it said statements that far back are not available online and that I needed to contact my home branch. Thankfully, I’d updated my passbook regularly, so I was able to take a photocopy and reply to the IT inquiry without having to go to the branch.
Not just SBI employees, even SBI systems have a problem getting used to 21st century.