Nifty Web 2.0 Toolbar

The last couple of months, I've been blogging about Web 2.0 applications and their power to raise the bar on customer communications and to generate explosive growths in innovative business…

Introduce Defects to Fight the Gray Market?

In an interview published in today's Economic Times, Peter Moore, Corporate Vice President, Interactive Entertainment Business of Microsoft's Entertainment & Devices Division, was asked whether the early manufacturing glitches found…

Creating a Business from a Project

Many software services companies are not able to turn their individual project successes into a line of business that brings in additional revenue streams. At the root of this is…

Usability is Crucial in the Web 2.0 World

  A couple of years ago, I had written an article on "Usability", which was published in TECHNOLOGY EVALUATION CENTERS, a leading evaluator of enterprise application products. (You can download…