Probably beause these customers are not repaying the loans they took from ICICI Bank? If so, it does not matter whether banking sector needs money or not. Persistent follow up by the bank is fully justified.
I’ve read about a Chinese fintech lender, which takes nude selfies from female borrowers as collateral when they take a loan. The moment they default, the company releases the selfie on all social networks. As can be expected, it has very less delinquent loans.
Maybe that’s a bit too harsh elsewhere but I firmly believe that loan defaulters need and deserve to be harrassed to the full extent permitted by law.
The alternative is these banks would have to seek bailouts, and I’m so totally against that. More in Let Banks Chase Their Defaulters Instead Of Seeking Bailouts.
End of the day, we should remember the old folksy American saying: “Don’t do the crime if you can’t do the time”.