Why Have Payments Banks Flopped?

When Payments Banks were launched in 2014-15, they were greeted with a lot of fanfare. They were expected to bring hundreds of millions of unbanked Indians into the folds of organized…

Product Versus Services Selling – Part 2

In Product Versus Services Selling – Part 1, I'd highlighted three differences between IT product and services selling. In this second part, I'll cover two more differences and examine the…