Are you one of those who’d upgraded to broadband so that you could enjoy “Formula One” Internet speeds?
According to a recent Financial Times article “In the Doghouse”, many such people are left in the slow lane. This article quotes a survey in which one in five customers was not getting the broadband speed they signed up for.
At the end of the article, the writer recommends you to take your business elsewhere if your provider is unable to improve your connection. I wish the article contained a step-by-step guide on how to actually do this, considering that most broadband providers bind you into 12 or 18 month contracts. And, going by experience of a couple of friends, it’s very tedious and time-consuming to get out of such contracts even when the broadband service has completely broken down.
PS: When I’d written “My London Broadband Experience”, I was wondering when sky would change my subscription to the “mid” broadband package. Good news is that this has finally happened.
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