June 2014 – Talk of Many Things

Frictionless Loyalty Programs – MakeUseOf Case Study

27 June 2014

The leading British technology and Internet apps blog Make Use Of recently launched a loyalty-cum-rewards program where readers earn points for sharing its articles on social networks. In the past, I've…

Credit Where Credit Is Due – HSBC Case Study

20 June 2014

In over two decades of using credit cards, I missed a payment for the first time a couple of months ago. This happened on my HSBC credit card, which I've…

Fifty Beats Three Hundred At Tirumala-Tirupati

18 June 2014

I recently visited the famous Lord Balaji Temple in Tirumala and the Goddess Padmavati Temple in Tirupati. Here are a few highlights from my trip: Money can't buy you darshans…

Best Practices For Reducing SaaS Churn

13 June 2014

In the good old days, an onpremise B2B software vendor would go through a long-drawn sales process but, when he bagged the deal at the end of it, he'd grab…

How Security Can Actually Increase Vulnerability

6 June 2014

Security increases friction. That's not news. I've myself written many blog posts - click here, here and here - on this perennial tradeoff involved in payments. However, I recently found…