Save Money By Using Credit Cards!
A few months ago, I'd posted a blog about why credit cards don't necessarily lead to overspending. Now, forget overspending: the recently launched Offermatic promises that you can actually save -…
Will Wal-Mart Succeed With EMV Where It Failed With RFID?
NEWS ITEM Wal-Mart executive calls for US move to Chip and PIN US retailer Wal-Mart is calling on the nation's banks to move to the international EMV standard for securing…
Private Sector And Government Can Learn IT From Each Other
This one has been a long time coming. Most private sector banking, insurance and other applications purporting to be online give up their online nature quickly and degenerate into "click…
Changes In Tirumala-Tirupati
I recently visited Tirumala and Tirupati after four years, on a pilgrimage to the famous Balaji Temple. I noticed several changes from my last visit. Most - though not all…
FiServ ZashPay Should Gain Rapid Consumer Acceptance
US vendor Fiserv is previewing a new person-to-person payments product called ZashPay that lets users send money directly from their bank accounts to anyone they know using only an e-mail address…
“GlobalExtreming” – Not Global Warming – Is The Real Problem
Pune in India has become a lot warmer over the years. As recently as seven years ago when I moved in here, it used to be really hot only for 2-3…
Call Centers Can Cut Costs And Still Enhance Customer Experience
Websites of banks, telcos and other service providers make available a lot of generic information (e.g. interest rates) to their customers without asking them to log on. However, when the same…
Build – And Give It Away Free – But They Might Still Not Come
When a customer recently told me that he'd tried to leave a voicemail message for me but got a message saying my voicemail box was full, I was surprised. Like I've written in…